Configuring Custom Error Pages Using cPanel

Custom error pages improve user experience by providing friendly, branded messages when a website experiences issues, such as a 404 error. Instead of displaying a generic error page, users can be redirected to a personalized page that maintains the website’s design and message. This guide will walk you through configuring custom error pages using cPanel.

Configure Custom Error Pages in cPanel

1. Login to cPanel 

2. Navigate to the Error Pages Section

   • Scroll down to the Advanced section.
   • Click on Error Pages.
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3. Select the Domain

   • If you host multiple domains, you will need to select the specific domain you want to configure error pages for from the drop-down menu.

4. Choose the Error Code to Customize

   • cPanel allows customization of several error codes. Common ones include:
     • 400 (Bad Request)
     • 401 (Authorization Required)
     • 403 (Forbidden)
     • 404 (Page Not Found)
     • 500 (Internal Server Error)
   • Click on the error code you wish to customize.

5. Edit the Custom Error Page

   • After selecting the error code, you’ll be taken to a text editor.

   • You can create a custom error page by using basic HTML. For example, you can include text, images, and links that fit your website’s branding.

     Example HTML code for a custom 404 error page:

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6. Save the Error Page

   • Once you are satisfied with your custom error page, click the Save button.

7. Test the Custom Error Page

   • After saving, it’s a good idea to test the custom error page by simulating the error on your website. For instance, to test a 404 error, visit a non-existent page on your website and verify that your custom 404 page is displayed.